Customer Diagnostics

Client feedback

Our clients include:

 

 
African Products
On Achievement Process workshop "Very exciting - has the potential to raise personal and company performance".
Nico Kruger MD,
"Excellent. I can take back valuable insights to plan and execute projects".
Saadya Bhyat Group Purchasing manager.
"An extremely powerful process".
Trevor Quinn, Works Manager Germiston.
"A wonderful way of getting the whole picture and getting things done!!"
Rabin lal Beharie
 
Auto and General
Re Open Space Technology. I learnt so much & cant' wait to apply my new knowledge in the market. Thanks again - it was a privilege"
Kim van Tonder - Broker Consultant
Great to see the consultants having the opportunity to voice opinions - it works brilliantly!"
Cheriese Little, Regional General Manager.
 
Akulu Marchon
"This was a very good strategic development process, very ably facilitated"
Frank Baker CEO Chemical Services Limited.
"Alan used a very well structured and logical process. He is a good presenter and maintained firm control to keep the process on track"
Koos Rossouw, Manufacturing Director.
 
Engen
"As usual, the process / methodology was excellent in distilling down to a useful product"
Linton Reid GRS Implementation manager.
"Alan was good because he got everybody to contribute and kept the process on track and participants focused and was clear about specifying deliverables"
Willem Oosthuizen Production Manager Engen Refinery.
 
Eskom - Fluor - Pangaea alignment workshop
"Alan understood the project background via his preparation; he kept the process on line and kept a 'firm' high level approach
Peter Watts MD Fluor SA
"A complete process from beginning to end including closing the loop"
Kobus Steyn GM Eskom CED.
"Very effective in achieving the workshop objectives"
Craig Henry MD Pangaea.
"Another excellent alignment session"
Mark Flower Director Fluor.
 
Fluor SA
"Once again, Alan has managed to draw critical issues out of participants and thereby help in setting a clearer path forward"
Thabang Tawarima, Fluor Igoda Operations Manager
 
Hollard Insurance Company
Re Open Space Technology Workshops: "The Open Space Process creates a safe environment to raise issues as well as creating mutual respect fro viewpoints that are diverse. It allows time for views, ideas to be generated without creating pressure to have a well formulated view, before voicing it. The breakaway sessions allow for healthy dialogue. Overall it definitely worked well and created a platform of trust and buy in for the directors. It was cathartic"
Kamini Maharaj HR Manager.
 
Igoda Projects
"Alan made sure that every participant really voiced his/her opinions; he got the team interested - lots of energy. I think that the process is just superb"
Ernest Ngubo MD.
"It was amazing to see the pieces come together to form a complete picture"
Sindi Msomi HR Manager.
 
MB Worksoft
"Alan was able to keep an emotionally charged group of people focused on the task at hand"
Ron Keschner - Marketing Director MB Technologies
 
Nedbank limited
"The Open Space Process was absolutely incredible. A great and enjoyable process. Overall the outcome was FANTASTIC!!"
Ivan Mzimela HR Executive.
"Open Space Technology is an excellent process to surface and prioritise a wide range of issues with wide participation"
Tom Boardman Chief executive.
"The facilitation was excellent. Constructive and unobtrusive. Well done"
Mike Parker.
 
Nedbank Namibia
"This was a huge success, a great forum"
Sean Hanschen.
"This was a fantastic and realistic way to get honest feedback",
Ben Herunga
"I was pleasantly surprised by the Open Space Technology process which I had approached with great apprehension. The interactive positive feedback exceeded expectations".
Nangula Hamunyela
 
Nedbank Group: Retail HR executive
"Alan really grasped the dynamics of the team as well as the business and was able to adapt the process accordingly. He also managed the difficult individual feedback sessions with aplomb. Closure with documentation is great"
Mark Smith Retail HR director.
"Alan was extremely tactful. He was a strong facilitator amongst a strong team of people"
Carla Kruger - Relationship business.
 
Santam
"A very well run few days. Totally professionally approached"
Richard Payne Corporate Business Unit Head.
 
Sasol
"Alan kept the meeting focussed and driving towards the objectives of the day"
Nico Domans, Managing Director Sastech
"Fluor uses a variety of facilitators. Alan has been one of the best."
Peter Watts, MD Fluor
"Alan took a difficult subject and combined the input from all people successfully."
Gerrit Myburgh, SCC Reliability Manager, Sasol Synfuels
"Alan you were excellent. Very professional."
Brian Knott, Operations Manager, Sasol Polymers
"There was a good process, good discipline and there was good preparation before the workshop. Alan never cut input from anybody."
Derek Lake, General Manager, Planning, Sasol Ltd.
"There was a good methodology. We kept to schedule and Alan kep high energy. He has a good appreciation of the problem and issues at hand and kept participants on track."
Dave Manuell, Manager Refinery, Polymer and Inorganic Projects
 
Sasol Polymers
Re Open Space Technology: "After all my personal trepidation about the open space process, I was delighted to see how easily the agenda was compiled and the quality of the agenda and debate. The entire process worked very well and I would certainly consider repeating it"
Rusty Burke, Marketing Manager.
"You know your subject well and have an excellent ability to read the group and maintain a balance between seriousness and fun… Also, Alan has a very high level of tact to lead the group when they are not focusing on the topic at hand. I learned a lot from you",
Martie Cooks HR Manager.
Re The Achievement Process Workshop "The Achievement Process is a great, simple process that keeps you focused and gets you to solve problems. It really works!"
Janet van Rensburg
Everything Alan did was excellent - there is not a single area of improvement I can think of"
Deidre Wilson Customer Service Manager.
Re strategic Planning "The facilitation process is very sound and as always, Aland did a brilliant job of driving the process forward.
Rusty Burke, Marketing Manager.
"An excellent strategy"
Jay Reddy Sales manager. Sasol Polymers Non-Metallic Technical Committee
"I think the facilitator did very good work in keeping this dynamic group of people focused and kept his cool",
JP Blackie Schwartz. "Alan ahs great presentation / talking skills. He was assertive in preventing the discussion from 'floating off'"
Stephan Boshoff, Fibrewound.

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Company Registration No.: 1999/005002/07
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